:root,[data-theme=light]{--bg: #f3f6f9;--bg-elevated: #ffffff;--bg-soft: #eef2f6;--bg-sidebar: #ffffff;--bg-topbar: rgba(255, 255, 255, .92);--bg-hero: linear-gradient(135deg, rgba(13, 148, 136, .1) 0%, rgba(43, 123, 184, .06) 48%, #ffffff 100%);--line: #d5dee8;--line-soft: #e6edf4;--border: var(--line);--panel-2: var(--bg-soft);--text: #122033;--muted: #4a5d73;--accent: #0d9488;--accent-hover: #0f766e;--accent-soft: rgba(13, 148, 136, .12);--accent-text: #ffffff;--danger: #c62834;--warn: #a16207;--info: #1d6fa5;--ok: #15803d;--code: #0f766e;--danger-bg: #fef2f2;--danger-border: #f1b4b8;--danger-text: #9f1d27;--warn-bg: #fffbeb;--warn-border: #f0d28a;--warn-text: #854d0e;--ok-bg: #ecfdf5;--ok-border: #a7e9c6;--ok-text: #166534;--info-bg: #eff6ff;--info-border: #b6d4fe;--info-text: #1e5a8a;--idle-bg: #ecfdf5;--idle-border: #a7e9c6;--idle-text: #166534;--calling-bg: #fffbeb;--calling-border: #f0d28a;--calling-text: #854d0e;--talking-bg: #ecfdf5;--talking-border: #86efac;--talking-text: #15803d;--radius: 14px;--radius-sm: 10px;--font: "DM Sans", system-ui, sans-serif;--display: "Instrument Sans", "DM Sans", sans-serif;--shadow: 0 1px 2px rgba(18, 32, 51, .04), 0 10px 28px rgba(18, 32, 51, .06);--shadow-sm: 0 1px 2px rgba(18, 32, 51, .05);--chart-grid: #e2e8f0;--chart-tooltip-bg: #ffffff;--chart-tooltip-border: #d5dee8;--sidebar-width: 248px}[data-theme=dark]{--bg: #0c121c;--bg-elevated: #141c2a;--bg-soft: #1a2436;--bg-sidebar: #101824;--bg-topbar: rgba(16, 24, 36, .92);--bg-hero: linear-gradient(135deg, rgba(20, 184, 166, .16) 0%, rgba(91, 159, 212, .1) 48%, #141c2a 100%);--line: #2a3a50;--line-soft: #213044;--border: var(--line);--panel-2: var(--bg-soft);--text: #eef3fa;--muted: #9aabc2;--accent: #14b8a6;--accent-hover: #2dd4bf;--accent-soft: rgba(20, 184, 166, .16);--accent-text: #041514;--danger: #ff8a8f;--warn: #f0c14d;--info: #7eb8e8;--ok: #4ade80;--code: #5eead4;--danger-bg: rgba(248, 113, 113, .14);--danger-border: rgba(248, 113, 113, .42);--danger-text: #fecaca;--warn-bg: rgba(234, 179, 8, .14);--warn-border: rgba(234, 179, 8, .4);--warn-text: #fde68a;--ok-bg: rgba(74, 222, 128, .12);--ok-border: rgba(74, 222, 128, .38);--ok-text: #bbf7d0;--info-bg: rgba(96, 165, 250, .12);--info-border: rgba(96, 165, 250, .38);--info-text: #bfdbfe;--idle-bg: rgba(74, 222, 128, .12);--idle-border: rgba(74, 222, 128, .35);--idle-text: #86efac;--calling-bg: rgba(234, 179, 8, .14);--calling-border: rgba(234, 179, 8, .42);--calling-text: #fde68a;--talking-bg: rgba(74, 222, 128, .14);--talking-border: rgba(74, 222, 128, .45);--talking-text: #86efac;--shadow: 0 10px 30px rgba(0, 0, 0, .32);--shadow-sm: 0 2px 8px rgba(0, 0, 0, .22);--chart-grid: #2a3544;--chart-tooltip-bg: #171e26;--chart-tooltip-border: #2a3544;--sidebar-width: 248px}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:var(--font);background:radial-gradient(900px 420px at 0% -5%,rgba(13,148,136,.08),transparent 55%),radial-gradient(700px 380px at 100% 0%,rgba(43,123,184,.06),transparent 50%),var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}[data-theme=dark] body{background:radial-gradient(1100px 520px at 8% -8%,rgba(20,184,166,.16),transparent 55%),radial-gradient(900px 480px at 96% 0%,rgba(91,159,212,.1),transparent 52%),var(--bg)}a{color:inherit;text-decoration:none}button,input,select{font:inherit}.app-shell{display:grid;grid-template-columns:72px 1fr;min-height:100%}.sidebar{background:var(--bg-sidebar);border-right:1px solid var(--line);display:flex;flex-direction:column;align-items:center;padding:16px 0;gap:8px}.sidebar .logo{width:40px;height:40px;border-radius:10px;background:linear-gradient(145deg,var(--accent),var(--accent-hover));color:var(--accent-text);display:grid;place-items:center;font-family:var(--display);font-weight:700;margin-bottom:12px}.nav-btn{width:44px;height:44px;border:0;border-radius:10px;background:transparent;color:var(--muted);cursor:pointer;display:grid;place-items:center;transition:background .2s,color .2s,transform .2s}.nav-btn:hover,.nav-btn.active{background:var(--accent-soft);color:var(--accent);transform:translateY(-1px)}.main{display:flex;flex-direction:column;min-width:0}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 28px;border-bottom:1px solid var(--line);background:var(--bg-topbar);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);position:sticky;top:0;z-index:20}.brand{font-family:var(--display);font-weight:650;font-size:.95rem;letter-spacing:-.02em;color:var(--muted)}.brand span{color:var(--muted);font-weight:500;font-size:.9rem}.webphone-banner{display:inline-flex;align-items:center;gap:8px;padding:6px 12px;border-radius:999px;background:var(--warn-bg);color:var(--warn-text);font-size:.82rem;font-weight:600;border:1px solid var(--warn-border)}.webphone-banner.ok{background:var(--ok-bg);color:var(--ok-text);border-color:var(--ok-border)}.webphone-banner.pinned{font-weight:700}.top-actions{display:flex;align-items:center;gap:8px}.btn{border:1px solid var(--line);background:var(--bg-elevated);color:var(--text);padding:7px 12px;border-radius:8px;cursor:pointer;transition:border-color .2s,background .2s,transform .15s,box-shadow .15s;box-shadow:var(--shadow-sm)}.btn:hover{border-color:var(--accent);transform:translateY(-1px)}.btn.primary{background:var(--accent);border-color:transparent;color:var(--accent-text);font-weight:600;box-shadow:none}.btn.primary:hover{background:var(--accent-hover)}.btn.ghost{background:transparent;box-shadow:none}.btn.icon-btn{width:36px;height:36px;padding:0;display:grid;place-items:center;font-size:1rem}.content{padding:28px 32px 48px;display:grid;gap:22px;max-width:1280px;width:100%}.page-intro{display:flex;flex-direction:column;gap:6px;margin-bottom:2px}.page-intro h1{margin:0;font-family:var(--display);font-size:clamp(1.55rem,2.4vw,1.85rem);font-weight:700;letter-spacing:-.035em;line-height:1.15;color:var(--text)}.page-intro p{margin:0;color:var(--muted);font-size:.98rem;line-height:1.5;max-width:62ch}.grid-2{display:grid;grid-template-columns:1.2fr 1fr;gap:20px}@media(max-width:980px){.app-shell{grid-template-columns:1fr}.sidebar{flex-direction:row;justify-content:flex-start;padding:8px 12px;overflow-x:auto}.grid-2{grid-template-columns:1fr}}.panel{background:var(--bg-elevated);border:1px solid var(--line);border-radius:var(--radius);padding:20px 22px;box-shadow:var(--shadow);animation:rise .4s ease both}@keyframes rise{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.panel h2{margin:0 0 16px;font-family:var(--display);font-size:1.08rem;font-weight:650;color:var(--text);letter-spacing:-.02em;text-transform:none}.kpi-row{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px}@media(max-width:720px){.kpi-row{grid-template-columns:repeat(2,1fr)}}.kpi{background:var(--bg-soft);border:1px solid var(--line-soft);border-radius:10px;padding:14px 12px;text-align:center;transition:transform .2s,border-color .2s,box-shadow .2s}.kpi:hover{transform:translateY(-2px);border-color:var(--line);box-shadow:var(--shadow-sm)}.kpi .label{color:var(--muted);font-size:.75rem;margin-bottom:6px;font-weight:500}.kpi .value{font-family:var(--display);font-size:1.75rem;font-weight:700;letter-spacing:-.03em;line-height:1;color:var(--text)}.kpi.accent .value{color:var(--info)}.kpi.ok .value{color:var(--ok)}.kpi.warn .value{color:var(--warn-text)}.chart-box{height:220px;margin:8px 0 16px}.config-row{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.config-item{background:var(--bg-soft);border:1px solid var(--line-soft);border-radius:8px;padding:10px;text-align:center}.config-item .n{font-family:var(--display);font-weight:700;font-size:1.25rem}.config-item .t{color:var(--muted);font-size:.72rem;margin-top:4px}.channel-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.channel{background:var(--bg-soft);border:1px solid var(--line-soft);border-radius:var(--radius-sm);padding:14px 10px;text-align:center}.channel.coming-soon{opacity:1;border-style:dashed}.channel .icon{font-size:1.25rem;margin-bottom:6px;opacity:.7}.channel .name{font-size:.85rem;color:var(--text);font-weight:550}.channel .count{font-weight:600;margin-top:4px;color:var(--muted);font-size:.82rem}.login-page{min-height:100%;display:grid;place-items:center;padding:clamp(24px,5vw,48px);position:relative;overflow:hidden;background:var(--bg)}.login-atmosphere{position:absolute;top:0;right:0;bottom:0;left:0;pointer-events:none}.login-glow{position:absolute;border-radius:50%;filter:blur(60px);opacity:.45}.login-glow-a{width:min(70vw,640px);height:min(70vw,640px);left:-12%;top:-18%;background:radial-gradient(circle,rgba(13,148,136,.28),transparent 68%);animation:loginFloat 12s ease-in-out infinite}.login-glow-b{width:min(55vw,520px);height:min(55vw,520px);right:-10%;bottom:-22%;background:radial-gradient(circle,rgba(43,123,184,.2),transparent 70%);animation:loginFloat 14s ease-in-out infinite 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12px;font-family:var(--display);font-size:clamp(2.2rem,6vw,2.8rem);font-weight:800;letter-spacing:-.04em;line-height:1;color:var(--accent)}.login-headline{margin:0 0 8px;font-family:var(--display);font-size:1.15rem;font-weight:650;letter-spacing:-.02em;color:var(--text);line-height:1.25}.login-sub{margin:0 auto;max-width:34ch;color:var(--muted);font-size:.92rem;line-height:1.5}.login-form{display:flex;flex-direction:column;gap:4px;padding:4px 2px 0}.login-form .field{margin-bottom:14px}.login-form .field input{background:var(--bg-soft);border:1px solid var(--line);border-radius:10px;padding:12px 14px;font-size:.98rem;color:var(--text);transition:border-color .15s ease,box-shadow .15s ease}.login-form .field input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.login-cta{width:100%;margin-top:6px;padding:12px 16px;font-size:1rem;border-radius:10px}.login-form .error{margin-bottom:12px}.field{display:grid;gap:6px;margin-bottom:12px}.field label{font-size:.85rem;color:var(--muted)}.field input{background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:10px 12px;color:var(--text)}.field input:focus{outline:2px solid var(--accent-soft);border-color:var(--accent)}.alert,.error,.ok-msg,.warn-msg,.info-msg{display:flex;align-items:flex-start;gap:10px;margin:8px 0 12px;padding:12px 14px;border-radius:10px;border:1px solid transparent;border-left-width:4px;border-left-style:solid;font-size:.9rem;line-height:1.45;font-weight:550;box-shadow:var(--shadow-sm)}.alert:before,.error:before,.ok-msg:before,.warn-msg:before,.info-msg:before{flex-shrink:0;width:1.35rem;height:1.35rem;margin-top:1px;border-radius:50%;display:grid;place-items:center;font-size:.72rem;font-weight:800;line-height:1}.alert--error,.error{background:var(--danger-bg);border-color:var(--danger-border);border-left-color:var(--danger);color:var(--danger-text)}.alert--error:before,.error:before{content:"!";background:var(--danger);color:#fff}.alert--success,.ok-msg{background:var(--ok-bg);border-color:var(--ok-border);border-left-color:var(--ok);color:var(--ok-text)}.alert--success:before,.ok-msg:before{content:"✓";background:var(--ok);color:#041514}.alert--warn,.warn-msg{background:var(--warn-bg);border-color:var(--warn-border);border-left-color:var(--warn);color:var(--warn-text)}.alert--warn:before,.warn-msg:before{content:"!";background:var(--warn);color:#1a1400}.alert--info,.info-msg{background:var(--info-bg);border-color:var(--info-border);border-left-color:var(--info);color:var(--info-text)}.alert--info:before,.info-msg:before{content:"i";background:var(--info);color:#fff;font-style:italic;font-family:Georgia,serif}.alert--plain:before{display:none}.security-page{display:flex;flex-direction:column;gap:16px}.sec-hero{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;padding:22px 24px;border-radius:var(--radius);border:1px solid var(--line);background:var(--bg-hero);box-shadow:var(--shadow-sm)}.sec-hero h2{margin:0 0 6px;font-family:var(--display);font-size:clamp(1.35rem,2vw,1.6rem);font-weight:700;letter-spacing:-.03em;color:var(--text)}.sec-hero p{margin:0;max-width:68ch;line-height:1.5}.sec-hero-badge{flex-shrink:0;font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;padding:6px 10px;border-radius:999px;border:1px solid var(--accent);color:var(--accent-hover);background:var(--accent-soft);font-weight:650}.sec-policy-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px 14px;align-items:end}.sec-policy-grid label{display:grid;gap:6px;font-size:.85rem;color:var(--muted)}.sec-policy-grid input[type=number]{background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:10px 12px;color:var(--text)}.field-hint{font-size:.72rem;color:var(--muted);opacity:.85}.sec-check,.sec-actions{grid-column:1 / -1}.sec-ban-form{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}.sec-ban-form input{flex:1;min-width:140px;background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:10px 12px;color:var(--text)}.filters-bar{display:flex;flex-wrap:wrap;align-items:flex-end;gap:10px 12px;margin:0 0 16px;padding:12px 14px;background:var(--bg-soft);border:1px solid var(--line-soft);border-radius:10px}.filters-field{display:flex;flex-direction:column;gap:4px;min-width:120px}.filters-field--grow{flex:1 1 180px;min-width:160px}.filters-field>span{font-size:.72rem;font-weight:600;color:var(--muted);letter-spacing:.02em}.filters-field input,.filters-field select{background:var(--bg-elevated);border:1px solid var(--line);border-radius:8px;padding:8px 10px;color:var(--text);font:inherit;min-height:38px}.filters-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-left:auto}@media(max-width:720px){.filters-actions{margin-left:0;width:100%}.filters-field{flex:1 1 calc(50% - 8px);min-width:0}}@media(max-width:800px){.sec-policy-grid{grid-template-columns:1fr}.sec-hero{flex-direction:column}}.table,.data-table{width:100%;border-collapse:collapse;font-size:.92rem}.table th,.table td,.data-table th,.data-table td{text-align:left;padding:12px 10px;border-bottom:1px solid var(--line-soft);vertical-align:middle}.table th,.data-table th{color:var(--muted);font-weight:600;font-size:.78rem;text-transform:uppercase;letter-spacing:.04em;background:var(--bg-soft)}.table tbody tr:hover td,.data-table tbody tr:hover td{background:#0d94880a}[data-theme=dark] .table tbody tr:hover td,[data-theme=dark] .data-table tbody tr:hover td{background:#14b8a60f}.table .row-active td,.data-table .row-active td{background:var(--accent-soft)}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:10px;padding:40px 24px;border:1px dashed var(--line);border-radius:var(--radius);background:var(--bg-soft);color:var(--text)}.empty-state-icon{width:48px;height:48px;border-radius:14px;display:grid;place-items:center;background:var(--info-bg);color:var(--info-text);border:1px solid var(--info-border);font-size:1.35rem;font-weight:700;font-family:var(--display)}.empty-state h3{margin:0;font-family:var(--display);font-size:1.05rem;font-weight:650;color:var(--text);letter-spacing:-.02em}.empty-state p{margin:0;color:var(--muted);font-size:.92rem;max-width:42ch;line-height:1.5}.empty-state .empty-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:6px;justify-content:center}.table-empty{padding:28px 12px!important;text-align:center}.badge{display:inline-flex;padding:3px 8px;border-radius:999px;font-size:.72rem;font-weight:600;background:var(--bg-soft);border:1px solid var(--line)}.badge.AVAILABLE{color:var(--ok);border-color:#3dbf7a59}.badge.PAUSED{color:var(--warn)}.badge.BUSY{color:var(--info)}.badge.OFFLINE{color:var(--muted)}.status-bar{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:16px}.app-shell.wide{grid-template-columns:var(--sidebar-width) 1fr}.sidebar-text{background:var(--bg-sidebar);border-right:1px solid var(--line);padding:20px 14px 18px;display:flex;flex-direction:column;gap:16px;overflow-y:auto;overflow-x:hidden;min-width:0}.side-brand{display:flex;gap:10px;align-items:center;padding:2px 8px 4px}.side-brand .logo{width:36px;height:36px;margin:0;border-radius:10px;background:linear-gradient(145deg,var(--accent),var(--accent-hover));color:var(--accent-text);display:grid;place-items:center;font-family:var(--display);font-weight:700;font-size:.95rem;flex-shrink:0}.side-brand strong{font-family:var(--display);font-size:1.12rem;letter-spacing:-.02em}.muted{color:var(--muted)}.tiny{font-size:.78rem}.tenant-switch{display:grid;gap:6px;padding:12px;margin:0 2px;background:var(--accent-soft);border:1px solid rgba(13,148,136,.22);border-radius:var(--radius-sm)}[data-theme=dark] .tenant-switch{border-color:#14b8a647}.tenant-switch label{font-size:.7rem;color:var(--accent-hover);font-weight:700;text-transform:uppercase;letter-spacing:.04em}.tenant-switch select,.search,.form-inline input:not([type=checkbox]):not([type=radio]),.form-grid select,.form-grid input:not([type=checkbox]):not([type=radio]),.field input:not([type=checkbox]):not([type=radio]),.field select,.field textarea{background:var(--bg-elevated);border:1px solid var(--line);border-radius:8px;padding:8px 10px;color:var(--text);width:100%}.side-nav{display:flex;flex-direction:column;gap:4px;width:100%;min-width:0;flex:1}.side-group{display:flex;flex-direction:column;gap:2px;width:100%;min-width:0;margin-top:4px}.side-group.open{margin-bottom:8px;padding-bottom:6px}.side-link{display:block;width:100%;box-sizing:border-box;padding:9px 12px;border-radius:8px;color:var(--muted);font-size:.92rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.3;font-weight:500}.side-link:hover,.side-link.active{background:var(--accent-soft);color:var(--accent-hover)}.side-link.nested{display:block;width:100%;padding-left:18px;font-size:.88rem;font-weight:500}.side-group-title{width:100%;display:flex;justify-content:space-between;align-items:center;gap:8px;background:transparent;border:0;color:var(--text);padding:9px 12px;cursor:pointer;font-weight:650;font-size:.78rem;text-transform:uppercase;border-radius:8px;letter-spacing:.04em}.side-group-title:hover{background:var(--bg-soft)}.side-hint{font-style:normal;font-weight:600;font-size:.62rem;color:var(--accent);margin-left:6px;text-transform:uppercase;letter-spacing:.05em;background:var(--accent-soft);padding:2px 6px;border-radius:999px}.side-chevron{color:var(--muted);font-size:.7rem}.user-chip{color:var(--text);font-size:.88rem;font-weight:550;padding:6px 10px;border-radius:8px;background:var(--bg-soft);border:1px solid var(--line-soft)}.topbar-context{display:flex;align-items:center;gap:10px;min-width:0}.client-chip{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border-radius:999px;background:var(--accent-soft);color:var(--accent-hover);font-size:.85rem;font-weight:650;border:1px solid transparent;max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.client-chip .dot{width:7px;height:7px;border-radius:50%;background:var(--accent);flex-shrink:0}.panel-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:12px}.panel-head h2{margin:0}.panel p.muted{margin-top:0}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;max-width:820px}.form-actions{grid-column:1 / -1;display:flex;gap:10px;justify-content:flex-end}.check,.check-row{display:flex;align-items:flex-start;gap:10px;grid-column:1 / -1;color:var(--text);font-size:.9rem;line-height:1.35;margin:0;padding:10px 12px;border:1px solid var(--line-soft);border-radius:10px;background:var(--bg-soft);cursor:pointer}.check input[type=checkbox],.check-row input[type=checkbox]{width:1.05rem;height:1.05rem;margin:.15rem 0 0;flex-shrink:0;accent-color:var(--accent);cursor:pointer}.check span,.check-row span{color:var(--text)}.check small,.check-row 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1fr;gap:12px}.incoming-answer{min-height:48px;font-weight:700;animation:incoming-answer-glow 1.4s ease-in-out infinite}.incoming-reject{min-height:48px;background:#d6454d1a;border-color:#d6454d59;color:var(--danger)}@keyframes incoming-answer-glow{0%,to{box-shadow:0 0 0 0 var(--accent-soft)}50%{box-shadow:0 0 0 8px transparent}}.webphone-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.webphone-status{color:var(--muted);font-size:.85rem;margin-bottom:8px}.webphone-ext{display:flex;align-items:center;gap:8px;margin-bottom:10px;font-size:.9rem}.webphone-ext .dot{width:8px;height:8px;border-radius:50%;background:var(--muted)}.webphone-ext .dot.registered{background:var(--ok)}.webphone-ext .dot.error{background:var(--danger)}.webphone-input{width:100%;margin-bottom:10px;background:var(--bg);border:1px solid 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.label{color:var(--muted);font-size:.8rem;font-weight:600}.status-btn.on.available{background:#2f9e5f;border-color:transparent;color:#04140c;font-weight:700}.status-btn.on.paused{background:#e6b422;border-color:transparent;color:#2a2200;font-weight:700}.status-btn.on.offline{background:#5a6472;border-color:transparent;color:#e8eef5;font-weight:700}.legend-row{display:flex;flex-wrap:wrap;gap:10px 14px;margin-bottom:14px}.legend-item{display:inline-flex;align-items:center;gap:6px;font-size:.78rem;color:var(--muted)}.swatch{width:12px;height:12px;border-radius:3px;display:inline-block;border:1px solid rgba(255,255,255,.15)}.swatch-livre{background:#e6b422}.swatch-chamada{background:#d97706}.swatch-tocando{background:#3b82c4}.swatch-off{background:#4b5563}.swatch-ativo{background:#1f6f5b}.swatch-inativo{background:#374151}.value-livre{color:#e6b422!important}.value-livre small{color:var(--muted);font-size:.55em;margin-left:2px}.operator-grid{display:grid;grid-template-columns:1.4fr 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var(--line-soft);border-radius:6px;padding:1px 6px}.table .ip-cell{display:inline-block}.op-phone{opacity:.7}.op-badges{display:flex;flex-wrap:wrap;gap:4px;margin-top:8px}.op-spy-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.btn-spy,.btn-whisper{display:inline-flex;align-items:center;gap:6px;font-size:.78rem;padding:7px 10px;border-radius:8px;font-weight:650}.btn-spy{background:var(--info-bg);border-color:var(--info-border);color:var(--info-text)}.btn-spy:hover:not(:disabled){border-color:var(--info);transform:translateY(-1px)}.btn-whisper{background:var(--warn-bg);border-color:var(--warn-border);color:var(--warn-text)}.btn-whisper:hover:not(:disabled){border-color:var(--warn);transform:translateY(-1px)}.btn-spy:disabled,.btn-whisper:disabled{opacity:.45;cursor:not-allowed;transform:none}.btn-spy .ico,.btn-whisper .ico{font-size:.95rem;line-height:1}.pill{display:inline-flex;align-items:center;padding:2px 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var(--line);background:var(--bg-soft);color:var(--text)}.pill-neutral{background:var(--bg-soft);color:var(--muted);border-color:var(--line)}.pill-latency{font-variant-numeric:tabular-nums;font-weight:700;min-width:4.6rem;justify-content:center;background:var(--bg-soft);color:var(--muted);border-color:var(--line)}.pill-latency.is-ok{background:var(--ok-bg);color:var(--ok-text);border-color:var(--ok-border)}.pill-latency.is-warn{background:var(--warn-bg);color:var(--warn-text);border-color:var(--warn-border)}.pill-latency.is-bad{background:var(--danger-bg);color:var(--danger-text);border-color:var(--danger-border)}.presence-online,.op-tile.presence-online{background:var(--calling-bg);border-color:var(--calling-border);border-left-color:var(--warn);color:var(--calling-text)}.presence-busy,.op-tile.presence-busy{background:var(--warn-bg);border-color:var(--warn-border);border-left-color:#ea580c;color:var(--warn-text)}.presence-ringing,.op-tile.presence-ringing{background:var(--info-bg);border-color:var(--info-border);border-left-color:var(--info);color:var(--info-text)}.presence-offline,.op-tile.presence-offline{background:var(--bg-soft);border-color:var(--line);border-left-color:var(--muted);color:var(--muted)}.op-tile.presence-online .op-ext,.op-tile.presence-busy .op-ext,.op-tile.presence-ringing .op-ext{color:inherit}.op-tile.presence-online .op-name,.op-tile.presence-busy .op-name,.op-tile.presence-ringing .op-name,.op-tile.presence-offline .op-name{color:inherit;opacity:.85}.op-tile.presence-offline .pill{background:var(--bg-elevated);color:var(--muted)}.config-on,.op-tile.config-on{background:var(--ok-bg);border-color:var(--ok-border);border-left-color:var(--ok);color:var(--ok-text)}.config-off,.op-tile.config-off{background:var(--bg-soft);border-color:var(--line);border-left-color:var(--muted);color:var(--muted)}.pill.config-on{background:var(--ok-bg);color:var(--ok-text);border-color:var(--ok-border)}.pill.config-off{background:var(--bg-soft);color:var(--muted);border-color:var(--line)}.pill.presence-online{background:var(--calling-bg);color:var(--calling-text);border-color:var(--calling-border)}.pill.presence-busy{background:var(--warn-bg);color:var(--warn-text);border-color:var(--warn-border)}.pill.presence-ringing{background:var(--info-bg);color:var(--info-text);border-color:var(--info-border)}.pill.presence-offline{background:var(--bg-soft);color:var(--muted);border-color:var(--line)}.pill.agent-AVAILABLE{background:var(--ok-bg);color:var(--ok-text);border-color:var(--ok-border)}.pill.agent-PAUSED{background:var(--warn-bg);color:var(--warn-text);border-color:var(--warn-border)}.pill.agent-OFFLINE{background:var(--bg-soft);color:var(--muted);border-color:var(--line)}.pill.agent-BUSY{background:var(--warn-bg);color:var(--warn-text);border-color:var(--warn-border)}.op-tile.config-on .op-tile-meta,.op-tile.config-off .op-tile-meta{color:inherit;opacity:.8}.op-tile.config-on code,.op-tile.config-off code{color:inherit}@media(max-width:980px){.operator-grid,.status-cards{grid-template-columns:1fr}}.operator-v2{display:flex;flex-direction:column;gap:14px}.op-hero{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;padding:22px 24px;border-radius:var(--radius);border:1px solid var(--line);background:var(--bg-hero);box-shadow:var(--shadow-sm)}.op-hero h2{margin:0 0 6px;font-family:var(--display);font-size:clamp(1.35rem,2vw,1.6rem);font-weight:700;letter-spacing:-.03em;color:var(--text)}.op-hero-stats{display:flex;gap:18px}.op-hero-stat{text-align:right}.op-hero-stat span{display:block;font-size:.72rem;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.op-hero-stat strong{font-size:1.4rem;font-family:var(--display)}.ami-dot.on{color:var(--ok-text);background:var(--ok-bg);border:1px solid var(--ok-border);border-radius:999px;padding:2px 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